Application Server
Hardware
Requirements for your Application Server will vary depending on:
1. Concurrent users on your Application Server
2. Amount of data stored in your Data Warehouse
Specifications
Scaling Up
You may need to adjust your Application Server as you add users to the application or increase the amount of data in your Data Warehouse.
Monitor these metrics and adjust accordingly:
1. CPU Utilization
2. Memory Utilization
3. Storage Capacity Remaining
Depending on your Cloud Compute solution, you may be able to change the resources allocated to your application server with minimal downtime.
Software
Operating System
AnswerRocket can run on any modern Linux distribution capable of running the software defined in the Packages section below.
Recommended: Ubuntu LTS
Packages
AnswerRocket requires the following software on your Application Server in order to operate. Click on a package name for installation instructions.
Networking
Firewall
The server must be able to access the following endpoints
Technical Support
SSH access by AnswerRocket support personnel to the AnswerRocket server is required to provide ongoing support.
Object Storage
Our application requires an object storage endpoint to enable file uploads from your users.
1. Storage size depends on user activity.
2. Storage costs vary. See Supported Cloud Services for details.
Data Warehouse
Hardware
Requirements for your Data Warehouse will vary depending on:
- Amount of data stored in your Data Warehouse
- Concurrent users on your Application Server Specifications
Specifications
Scaling Up
You may need to adjust the size of your cluster as you add users or store data.
Monitor these metrics and adjust accordingly:
- CPU Utilization
- Query Performance
- Storage Utilization
Depending on your Data Warehouse solution, you may be able to provision additional nodes or change node types to account for increased demand.
Appendix
Supported Cloud Services
Updated